Welcome to Castle Buick GMC

Overall good experience. I highly recommend Castle GMC Buick for their excellent customer service, professionalism and accommodation. If there are issues, they are quick to resolve. Big thanks to Karen P, Brandon R and AJ J.

See Tito if you want a great deal! We are very happy with our purchase.. we came in a bit late but we were accommodated very well

The service was excellent. Sales and finance staff were courteous and diligent. Thank you for your service.

12/18/2020 I worked with Louis Matthews I purchased a 2012 Yukon Denali The price was a few thousand below retail The deal took only about an hour Lou really treats you right He worked the deal with very little money down I’m extremely excited about my new suv

Huge shout out to Tito and Jose for all their help with finding my husband and I our perfect car for the second time this year! Their customer care is amazing.

was a quick and easy process walked in sat down got straight to buissness and he asked what i was looking for and what i wanted to do with my car and the minimal number i was looking for. we got to exactly what i wanted and got my payment lower than i was expecting. plus my APR% was a lot lower than my previous car. 10/10 would recommend this dealership!

I believe myself to be a well informed pain in the dealership butt of a customer. In my 30 years of car shopping I have to say besides having to wait for paperwork to be completed which was a bit longer than I thought was necessary everything else was positive experience. Tyler was my initial contact from internet sales answered all my questions accurately. I went in and he partnered me up with Maricruz my sales person who showed me the vehicle a 2002 GMC Envoy and she was very knowledgeable about the vehicle. Tom and Joe are the sales managers which I had talked and dealt with both also very customer satisfaction oriented. I had a few mechanical questions and they gladly had a service advisor and tech explain everything and show me how to do basic things on the vehicle. AJ was an additional service advisor who assisted in informing me to a concern I asked them to look into. Tony was my fiance or deal closer. He wasn't pushy about any add ins and helped me select a reasonable priced extended warranty I was interested in. He explained to me about the coverage and how it worked answered all my questions. He wasn't sure about something and nicely explained that he would get back to me with the answer which he did the following day. This is the first time I have a positive experience at any dealership big or little without any false or misleading sales gimmicks. I'm actually looking forward to going back in 5 or 6 years when I most likely will be looking for my next vehicle. Great buying experience just a little bit more waiting around to finalize the paperwork unfortunately but it's just like waiting in line at the store and the other customers had more questions in front of me is why I experienced the delay which is out of the dealership control. Highly recommend to give them a chance best service I ever received buying a used car. Hopefully you can have just as pleasant experience. Definitely the first place I look next time I need to buy a vehicle. Hi Becky! Good luck mommy to be...

Corey and Evan were great to work with Today for my new vehicle purchase and made the buying experience easy. I appreciate them going the extra distance to make sure my experience was quick and easy as I traveled to purchase the new vehicle and was nervous for anything to go wrong. I would recommend to work with Evan and Corey at Castle to have a great buying experience.

I labored over the selling of my car since November 2019. I posted on Craigslist, CarGurus, Ebay Motors numerous times and purchased multiple Carfax to attach to the listings to sweeten the deal. This hit my pocket and was emotionally and mentally exhausting. I sat down to Castle Buick and within 8 minutes, or probably less, my world changed. It was painless. They sent me home with their best loaner vehicle as I wrapped up my personal affairs. They answered my prayers. What a blessing!! Thank you, Corey and Ernest!! You guys are the absolute best. Keep changing lives!

I love my new Buick, purchased on 7/24/2020. Lou Matthews is a great sales rep. He is professional, knowledgeable, and courteous. I felt no pressure or stress. The process of buying the care was very pleasant. He made the entire process so easy for me. What a nice guy! His customer service added value to my auto purchase. Be sure to ask for Mr. Lou Matthews. He'll direct you to the right car and get you a great deal.

I love my new Buick, purchased on 7/24/2020. Castle Buick is great, and Lou Matthews is a great sales rep. He is professional, knowledgeable, and courteous. I felt no pressure or stress. Lou immediately made me feel comfortable, and the entire process of buying the car was very pleasant. He made the decision to buy so easy for me. What a nice guy! His customer service added value to my auto purchase. Be sure to ask for Mr. Lou Matthews. He'll direct you to the right car and get you a great deal.

We purchased a few weeks ago on 7/6 and had a very pleasant experience. Lou Matthews was our salesman and he was courteous and effective and got us into the vehicle we came to see. I purchased a beautiful white Buick Encore that I absolutely love. Lou is very detail oriented and will take care of all of your needs and concerns. After our purchase we noticed our vehicle did not have the bike rack that was a part if the car package it came with. So Lou has promised to order us one!! We are avid bike riders and this was the cherry on top!! Can’t wait to hear back from Lou regarding this rack and pick it up!! —Fuentes Family

I love this dealership, from the moment my wife and I walked through the door we felt appreciated. Nubia was our sales person she went over and above to please us ,my wife hates car dealers, however she had nothing but great praises for Nubia. Corey was super as well. I would recommend all my family and friends to Castle Buick at 7400 Cermak rd.

I received excellent customer service today and I was very satisfied with the clean atmosphere and all PPE was displayed throughout. Love my vehicle.Thanks.

Mr. L. T. Is a Great Asset to the Company. He sold me Warranties and Always Delivered! Ask For Lonell Turner! Great Service He Always Delivers with a Smile!

They were great Alex helped me with the vehicle purchase, he also received help from An older salesman named Tom I believe he was a really good guy. He got the deal done 🙏🏾

Corey Owens and his staff at Castle Buick were the best. Very helpful. No hassling with price and they gave me an awesome trade in rate!

I was in great need of a pick up and after having gone to Rizza GMC and then to GMC Haggerty in Oak Lawn with no success I was greated by Tito and Joe with an amazing experience with getting into the Sierra that I need. The staff did go above and beyond to make it possible. Now I can go camping and use the truck for the things I need to use it for. Thank you Bro's. Will go back again in the future for Yukon XL

Ernest was very helpful, courteous and caring. He talked to us with respect and humility. Truly an awesome experience of buying my car from castle GMC

I bought a SUV along with my daughter (Chevy Trax). We were both very happy with our salesman Ernie Bell. He was honest and made the experience enjoyable. The loan fixer, Tony Ruiz, was also a pleasant experience.

They were honest and willing to negotiate. They were patient and let me thoroughly look over the vehicle. They kept in contact well before I came in and were ready for me when I got there.

The dealership was very clean and the manager Jose Roman was very nice to me and my sales rep Che BESS as always been so nice and courteous to me.

Brandon made the sale easy and painless. We knew what we wanted and he helped us figure out how to make it in our budget. Thank you.

I will go there even is I live 2 hours away. They The acknowledge you and treat you like family but most of all help you out with whatever maintenance you're vehicle needs

Thank you to Corey Owens and Ernie bell for a fantastic sales, purchasing, and delivery experience. I would highly recommend all car potential car shoppers and purchasers give Castle Buick GMC consideration and a visit.