Welcome to Castle Buick GMC

Ernie Bell, was great and kept his word with everything he promised, even getting me a brand new key to my used Impala I purchased

I’ve always had a great experience at Castle Buick GMC. Corey and Tito went out of their way to make the transition into the new vehicle as easy as possible! I will always be a part of the Castle Family

Gracias a Nubia canas por ayudarnos a comprar nuestra camioneta ella nos atendió muy bien y con mucha paciencia nos dio muchas alternativas muy buenas gracias

Nubia took me to her desk where deals are closed and we did. Awesome job, kudos for Nubia, Alex and Castle Buick for their impeccable attention. Thnx much.

We had to quickly purchase a large SUV, which this day and age isn't easy! We are in Southern California & called at least 25 dealership across the US until we found Castle! They were amazing as soon as we spoke to them. Nubia went above and beyond helping to make this sale and transport to CA as seamless as possible! Bought the car sight unseen and we were not dissappoited! It got delivered yesterday and it is perfect! Thanks for everything & such amazing customer service from everyone at Castle ( especially Nubia ❤️)

JUST GOT 2022 GMC YUKON. NUBIA IS A GREAT SALESWOMEN VERY ATTENTIVE AND KNOWLEDGEABLE. GREAT PLACE TO BUY A CAR. SEE YOU IN FIVE YEARS.

It is always a pleasure to go to this place for service , they are very friendly I highly recommend this dealer,Thank you A.J. you are the best!

It was a great experience buying a car at Castle Buick GMC. My salesman Alex really made the whole thing go really smooth. All the managers were very courteous and friendly.

This young lady Nubian was one of the best salesman that I've ever dealt with customer service to where she treated us she took time out to help me with extra important things very nice I am going to make sure that I recommend all of my friends to come and visit her and ask for her she's a very good car salesman and should be a big big boss thank you

The wait time was longer then I anticipated; they found an issue with my tires and informed me right away. The cost was reasonable and I drove home happy.

My last 2 vehicles.have been purchased at Castke Buick in North Riverside, IL. The staff there are all friendly and knowledgeable. Cars are reasonably priced and I haven't had any issues with my past purchases. Staff is upbeat and always available to assist when needed and sometimes even before.

Nothing but great service.

Pleasant interaction with both the sales rep, Ernie, and the GM. They didn't pressure me, worked out a great deal, were honest and upfront and quick.

Tito, very good salesman. Helped out a ton.

A great sales and leasing Consultant

Ecstatic! Came to this dealership after looking online for the last couple of weeks, the internet sales rep June had reached out to me all week, patiently, and shared with me some ideas regarding vehicles. She followed up with me, no pressure, and when I was ready set an appointment. I went in today and she put me with Ernie, who was an absolute pleasure. Unlike a dealer I worked with 2x before in the past 15 years and walked out of last week because they could not put together the deal I wanted, I left with the deal I wanted today. No hard sell. Without 25 credit inquiries and a lot of extra padding and double talk. I felt good about my purchase, and best of all--I walked in at 2:30ish and was done by 4:30. No pressure, no big markup, no long drawn out tapdance and story. Straightforward, respectful, and honest. I would absolutely recommend Castle to anyone who asks in the future!!

Update: Everything has now been resolved BUYER BEWARE!!!I bought a 2014 Jeep Cherokee from Paul at Castle Motors on Oct 23rd. Paul is also owner of Castle GMC. When I was test driving it we heard a noice which indicated a brake grabbing which is not a huge deal & Paul wrote an IOU for up to $500. Once I got my jeep home I took it to my mechanic to get checked out. My mechanic found $2500 worth of repairs that needed to be done ASAP since they where safety issues. Due to the Illinois Lemon Law, Castle Motors is required to fix it or pay for the repairs. At 1st they said they would stand behind it 100% and fix it. Then they started drawing their feet saying that I would have to drive 2.5 hrs back to Chicago when originally they said they would trailer it back and fix it for me. Then they said they will send parts to my mechanic and I would cover the labor costs. We are now 2 months later and they are refusing to answer any of my call or texts. I haven't received any parts or any money like i was told I would. I have an expensive broken jeep that I can hardly drive. I 100% do not recommend working with these people. I will ammend this review once my issue is resolved.

Excellent customer service , nice honest people

We would like to thank Alex and everyone at Castle that helped with the effortless purchase of our new truck. Your team made the whole experience a pleasurable one, which seems hard to come buy at most dealers. Everyone was honest and respectful and we really appreciated it. Many Thanks!!! And we Highly recommend!

Came in pretty late on a Saturday to see a car I saw online and was pretty satisfied with it. They threw a bunch of numbers at me but at the end we all came to an agreement, and ended up satisfied with the whole process!

Nice people

Alex Antunez has the best customer service in the history of customer service. Definitely recommend him for future customers.

Castle were courteous and considerate during the entire experience. My purchase was not complex or stressful.

I know everyone only takes the time to leave bad reviews not good ones… I just want to say I had a great experience today with Shay and Tom. They were friendly, honest and I made an awesome purchase I will not regret. Thanks guys!

Tito Help me he was great wonderfulWhen I from him againDropper post