Welcome to Castle Buick GMC

I believe myself to be a well informed pain in the dealership butt of a customer. In my 30 years of car shopping I have to say besides having to wait for paperwork to be completed which was a bit longer than I thought was necessary everything else was positive experience. Tyler was my initial contact from internet sales answered all my questions accurately. I went in and he partnered me up with Maricruz my sales person who showed me the vehicle a 2002 GMC Envoy and she was very knowledgeable about the vehicle. Tom and Joe are the sales managers which I had talked and dealt with both also very customer satisfaction oriented. I had a few mechanical questions and they gladly had a service advisor and tech explain everything and show me how to do basic things on the vehicle. AJ was an additional service advisor who assisted in informing me to a concern I asked them to look into. Tony was my fiance or deal closer. He wasn't pushy about any add ins and helped me select a reasonable priced extended warranty I was interested in. He explained to me about the coverage and how it worked answered all my questions. He wasn't sure about something and nicely explained that he would get back to me with the answer which he did the following day. This is the first time I have a positive experience at any dealership big or little without any false or misleading sales gimmicks. I'm actually looking forward to going back in 5 or 6 years when I most likely will be looking for my next vehicle. Great buying experience just a little bit more waiting around to finalize the paperwork unfortunately but it's just like waiting in line at the store and the other customers had more questions in front of me is why I experienced the delay which is out of the dealership control. Highly recommend to give them a chance best service I ever received buying a used car. Hopefully you can have just as pleasant experience. Definitely the first place I look next time I need to buy a vehicle. Hi Becky! Good luck mommy to be...

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It was great

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Jose Roman. And Tito r amazing here. Been buying all r cars here for years. I highly recommend coming here to buy a car

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Tito help me and it was very helpful and great service.

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It was really quick, no longer than an hour of wait time during my oil change , tire rotation and everything else they do in a full maintenance service. Like that.

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General manager gave me a courtesy call about my experience and I told him about it and he was able to make few things right with me very pleased that he decided to give me a call. It's really changes my opinion on this dealership

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Tito did a great job with the purchasing process on my new Buick Encore! I highly recommend coming here for your car purchasing needs.

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Tito Villalvazo He was great help to me

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THE WHOLE STAFF DID A GREAT JOB

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My experience with Castle GMC was painless and simple. The price listed online was the price they stuck with. I went into Castle and immediately was greeted by Tito. Tito helped me find the perfect Terrain. Between Tito and Corey they were able to help me reach the perfect payment. I would go to Castle GMC again and recommend anyone to Tito and the Castle GMC family.

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Corey and Evan were great to work with Today for my new vehicle purchase and made the buying experience easy. I appreciate them going the extra distance to make sure my experience was quick and easy as I traveled to purchase the new vehicle and was nervous for anything to go wrong. I would recommend to work with Evan and Corey at Castle to have a great buying experience.

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Good

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Tito help us purchase a Buick he. Was very helpful great guy to work with.

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The service guys there are very knowledgeable and give EXCELLENT customer service.L.T. the service manager is AWESOME!!

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Great follow up on the specific model/color search.

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Great experience, everyone was friendly.....Tito was great to work with

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I had and great experience here with my guy Alex. If you need anything please come in ask for Alex. He will get you up and rolling in 10-30 minutes tops!!!

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It was excellent

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Service was fast and friendly

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Alex was a excellent sale representative. Got me approved for a car today , he did a great job. I will come back to this location again .

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Hopefully so far everything went well! I did notice that i have a wet spot on my driveway. Making sure it didn't come from my truck from when they did the work on it. BECAUSE i hadn't had that problem before. Not a long wait for them to fix the issue with the loud noise that I was hearing. The lady technician on 9-13-20 was very helpful. Ty.

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We had a great experience with Castle Buick-GMC and would highly recommend them to anyone who is looking to purchase a car. Nubia Canas was our salesperson and she was great to work with to purchase a car. She was very friendly and patient with all our questions along with making the process seamless. She handled all the details, made sure the car was ready to go when all the paperwork was done and she even vacuumed the car before we left to make sure it was spotless! Also the Finance Manager was very nice and helpful as well. It was the best experience that I have had purchasing a car and will be Castle (and Nubia) customer from now on!

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Maricruz was very professional knew her stuff on my GMC TERRAIN gave me a GREAT PRICE on my car and trade in evrything went very smooth I would recommend her to anyone looking for a car

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I recently purchased a Buick encore at Castle dealership and had a great experience!! Brandon my salesman was knowledgeable and very helpful!! I will definitely recommend Castle Buick and Brandon to friends and family!!! Dianne

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Tito helped me he did a really good job and was fun to talk too

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