Customer Testimonials
Great experience buying a new 2026 envista, very helpful and friendly staff..... especially Dean
Had a great interaction selling my car today at Castle! Both Vince (my sales associate) and Tom (the sales manager) were great at explaining the value of my vehicle, helping with my current loan pay off, and were able to get me a price on my car that felt very fair. I'd definitely recommend for anyone looking to sell or trade.
Working with Che Bess was a pleasure. The car buying experience was very smooth and straight forward. No arguing over price/finance. Any questions we had, he searched out the answer. Tom Hacket made the process feel as if he was talking with family. They definitely were a pleasure to work with and would return the next time we are in the market for a vehicle.
Very good and professional service and special for Tim
Maricruz and Martize did an amazing job. They were patient and very professional. I love it here
I love bringing my car in for oil changes or any other service it needs. Everyone is always so helpful and friendly. Thank you, Arnold, for all your help and excellent customer service. It is truly appreciated
Maricruz was very nice and informative. She provided us with everything we requested while looking at the vehicle. Tom (Sales Manager) was fantastic. He worked with our needs and wants. You could definitely tell he is here to help all of his customers. Thanks Tom and Maricruz for the smooth car buying process! They will have our business again!
Big shout out to Nubia, Tom and Alex for helping me get my dream truck! They made the process nice and easy. Make sure to go check them out!
Good service
Very pleasant experience work with the salespeople for over a week got the job completed walked away with the new car thank you for your team very friendly knowledgeable
Been coming here for the last 10 years, always a pleasure. Great costumer service, reason why I keep coming back.
I bought a car last week and the car buying process was great and everyone seemed super friendly and professional. When i brought the car home I noticed a few minor imperfections on the car. I contacted my sales representative immediately who told me to bring the car in and the manager would get things moving for me and take care of things. When I got there a man came to grab my car and i showed him all the glue marks left on the car. When they gave me the car back, all the glue marks were still there ... Read More Google - Jun 20, 2026
Seamus was an outstanding salesperson—friendly, knowledgeable, and genuinely helpful throughout the entire experience. I highly recommend this dealership, and if you're looking for someone to work with, ask for Seamus!!
We had a fantastic experience purchasing our new vehicle here from start to finish. The entire team was incredibly professional, upfront, and made the whole process smooth and stress-free.
Nubia Canas was excellent, she worked with us. She was courteous, kind, and knows her job. Thank you for everything!
Tom Hackett and Nubia helped me alot today. Really great service!!!!
Hands down one of the best buying experiences I've had with vehicles. Honest & upfront staff - whole transaction was a class act.
Great attention to detail and service from the entire sales team, Dean, Tom, Alex (Gabe) and Vince(thanks for proactively offering up some drinks)!
I had a great experience everyone was nice and helpful especially my sales rep Maricruz so sweet and nice! My next vehicle will definitely be purchased thru them!
Salesman Freddy was very helpful with finding the car I came in for, not only was he helpful he made sure down to detail that my pick was perfect and I left satisfied thank you so much Buick Family.
Good guys to do business Dean and Tom
Great dealership
Pleasant experience worked with what I needed
Tito was amazing. So helpful. He made sure that I got taken care of the moment I entered the dealership. Showed me a couple different colors for the terrain to make sure whichever one I got was perfect. I can't express how much I would recommend Tito to get a car at castle Buick gmc. Martize was also amazing. Gave me top dollar on my trade in. Then he made sure I got an amazing rate. I am so happy. I highly recommend castle for your next vehicle need!
My experience at castle Buick was so amazing, the 2 salesmen that helped me were so helpful and everyone was so nice I mean i didn’t leave until they found the best deal for me I was so happy leaving outta here!! Vincent and also Martize was so great, i appreciate how they treated me as a friend and not a client!! Thanks guys also I love my new car encore 🫶🏽
Brian always provides amazing customer service and assistance.
(Translated by Google) Very attentive and excellent service, they answer all your questions. (Original) Muy atentos y muy buen servicio, resuelven todas tus dudas
Tom and Freddie gave us a quick and great customer service
Enjoyed the experience and they celebrated my upcoming birthday. Thanks Jeff, Seamus, Fernando for being great!
Great customer service Tito really helped us out i recommend to do business with tito
Great service Brian was the best!
Worked with Tom and Vincent got the deal done thanks guys.
My service advisor Liz listened to my concerns and took the time to go over my service options. She genuinely cares about me as a customer.
Our sales person was Vincent Vega and our person Fernando Alanis were great. This is the 4th car we’ve purchased at this dealership and we get all our service done here as well (Arnold is our go to service person). The areas are always clean and the personnel are friendly and knowledgeable. Stancle and Cheryl Foster
Buying out of state can be stressful so I want to give a huge shoutout to Castle Buick GMC and more specifically Martize, Seamus and Fernando! They made the car shopping experience super easy and straight to the point. Highly recommend them if you’re looking to get into a new car!
The team was absolutely amazing! Everyone was hands on and all on the same page!
Great experience process was quick and easy
Had a great experience thanks to tito for everything and for making my daughter understand everything we appreciated thats why its my second vehicle so far an more to come
This was the best experience I've had since my first vehicle. Maricruz and team did a wonderful job. I would definitely recommend them. They were thorough and extremely helpful. Great job guys.
Came in to pick up parts ! Very good customer service! Parts guy was very professional and courteous! Thank you!!
Seamus was great throughout the process and the rest of the team was super helpful. Recommend stopping in here for your next vehicle
I loved it here they made my experience so easy I’m so happy with my purchase
The best experience 10/10. The only dealership I’ll buy from going forward
Just bought a new GMC Terrain and it was a very pleasant experience. Special thanks to Maricruz, who patiently helped us through the entire process, and to Tom, who took the time to explain the vehicle features detail and guide us through the sales process as well. We have been long-standing clients of this dealership, and we have always had great experiences, whether buying vehicles or bringing them in for service. If you are looking for reliable vehicles and friendly service I recommend Castle Buick
Great customer service and very helpful
He scheduled and appointment for 7:30a. I was informed prior to setting appointment service would only take 2-3 hours but after canceling work and driving 1 hour in traffic this guy told me they have to keep the car at least a day. I was blindsided and had no other transportation alternative. Very unprofessional, poor communication and zero accountability.
Liz is the greatest she will definitely be the reason I come back Thank you Liz
Excellent service! Maricruz made everything easy, and quick!
Best Service ever
Exceptional experience. Maricruz thank you for the smooth ride to my first van. Tom i’ll see you at the bar 😁
Dean & Vince were amazing. He walked us through the whole process, got us an incredible deal - and made sure everything was as simple as possible. If you need a vehicle, please give them the chance at your business. You will not regret it
I had an excellent experience working with Maricruz. She was knowledgeable, patient, and genuinely focused on helping me. She took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
Mari and her team did a great job helping me select my 2026 YUKON. The entire team at Castle GMC are friendly , helpful, professional and put 100% effort in customer satisfaction
Nubia was phenomenal
Nubia Canas was an ABSOLUTE pleasure and a blessing from the time I walked in until the time I left with my brand new Buick! If you ever go to the dealership in north riverside ASK FOR HER! Beautiful energy and amazing customer service.
Tito was a amazing salesman. He was very patient and answered all my questions and concerns. The whole car buying process was painless.
Vinny was greatttt! He found me the car i wanted with the features!
Tom and his staff took great care of me and they got me in a nice GMC suv. Come here and they will get you into a nice car. Friendly and helpful staff. Really enjoyed the test drive as well
I had a great experience at this dealership! The entire process was smooth and stress-free from start to finish. Vinny and Tom were both incredibly helpful, professional, and easy to work with. They took the time to answer all my questions, made sure I felt comfortable with my decision, and never made me feel pressured. I truly appreciate their honesty and excellent customer service. If you’re looking for a dealership that makes the car-buying process easy and enjoyable, I highly recommend working with Vinny and Tom!
Tom Hackett and Maricruz went above and beyond to make me feel welcomed, educated and my vehicle, a GMC Terrain, appreciated. They are wonderful professionals with incredible acumen and customer service skills! I will be a customer for life! Thank you! Claudia
We had a great experience with Tito. He made the entire process easy and pain free. He was very easy to work with. Highly recommend working with him.
Couldn’t have asked for a better experience. I got help from Nubia and I can say she’s the best to go to. She’s super helpful and understanding. She helped me get my dream car in less than a day. I definitely will recommend.
This place is so welcoming! My family had a great experience here. All of the staff were great and kept engaging with our kids to make sure they were ok during the long process. Alex was AMAZING and made the experience easy and stress free! It was the easiest experience I have ever had buying a car! I highly recommend this place to anyone looking for a car!
I’ve been wanting a Tesla for the longest and my guy Tom over at Buick Castle got me in one! He worked out a great deal for me. Make sure if you stop by ask for Tom
I took my car there they did a good job fixing it compared to some other places that try to rip me off I mean I went to Mike Anderson Chevrolet and they wanted to charge me $4000 to fix my car at Castle Buick came over here and they fixed it with $2300
Very professional and pleasant to work with.
My experience with the service center at Castle Buick was terrible. I will never trust them again with a vehicle, not even for something as simple as an oil change. Despite the fact that my vehicle was under warranty, Matt Fuchs made every possible attempt to get me to authorize work that would cost me thousands of dollars. The warranty company even got fed up with Castle Buick and went as far as to email me a list of reputable nearby repair shops and recommended I take my vehicle to one of them.
I drove my vehicle into the service ... Read More DealerRater - Apr 8, 2026
Vincent Vega was so great to work with. Everyone we talked to were nice. The financing went smooth and within 3 hours we had traded in an old car and financed a new one. Recommend this dealer to anyone interested in a Buick or GMC.
Very good experience Nubia Canas was very helpful and made the process smooth and enjoyable
Vinny was the best to work with. So patient. Come visit him!
Martize and Tito were phenomenal from beginning to end! They truly walked us through every step of the process and made everything feel easy and stress-free.
Before coming here, I had gone to several dealerships where I either couldn’t get approved or was asked to put down an extremely high down payment. I didn’t have much credit established, which made things even more difficult.
But everything changed with Castle Buick. Not only did I get approved, but I was also able to put down a small down payment and got a great interest rate!
I highly recommend stopping ... Read More Google - Apr 3, 2026
I don't usually come on things like this unless I have a complaint, but the good thing is that I don't have one. I came in here just to look at the vehicle not thinking I was going to actually get one. Vincent helped my husband and I as soon as we walked in. Gave us the run down of what the vehicle consists of. Not only that, before we went for the test drive, he explained every technological feature. I'm still trying to remember 😅. When we return to talk about negotiations, he went above and beyond ... Read More Google - Mar 31, 2026
My experience with Castle GMC was great. I purchased from out of state and My sales person, Tito, was very responsive, answering all my questions promptly and confirmed details with photos and videos of the truck I ended up purchasing. Tito went above and beyond without being overbearing. I would certainly purchase from Castle GMC again.
Great dealership to purchase a car. The entire staff is extremely welcoming and friendly. My sales associate Che Bess was so easy to work with and made the car buying process for my mother extremely comfortable. Che was very knowledgeable and patient with helping my mother get to the number she was comfortable paying. Great car buying experience overall, Highly recommend!
I had the best experience at Castle Buick. Che Bess I want to thank you for everything you have done for me getting a car. The energy at Castle Buick is excellent and I just want yo thank everybody at this dealer. If anybody needs a new or used car go to Castle Buick in North Riverside cause they will work with you. 💯💯💯💯💯💯💯
Vincent and Martice were amazing and took very good care of me. I’ve bought every car I have had from this dealership.
I bought my Buick in 2018 and have always brought it back for all scheduled maintenance and other services. They have the right parts and skill mechanics. I have been a customer for at least 15 years
Exceptional!! Patient and encouraging! Loved working with Nubia!
Recently purchased a truck from castle of north riverside, Nubia was our sales woman and she was excellent! She gave us all the info we needed, went above and beyond to make sure we got everything we wanted. 100% would recommend her to all family and friends!
I had an amazing experience at Castle Buick GMC, all thanks to Alex! From the moment I walked in, he was welcoming, professional, and had such a genuine, positive energy. He made me feel comfortable right away and never once made me feel rushed or pressured.
Alex was extremely patient with me, took the time to answer all of my questions, and really listened to what I wanted instead of trying to push something on me. That meant a lot. He made sure I understood everything throughout the entire process and made it feel easy instead of overwhelming.
What I ... Read More Google - Mar 25, 2026
Tito was great, and because of him, I had such a positive experience at Castle Buick! I will be back to see him for my future car purchases.
Great experience, Seamus was fantastic 😉👍
